Are you looking for a short answer to a complicated gambling question that has been perplexing you? Do you want to quickly learn everything there is to know about gambling safety, bonuses, promotions, games, casinos, and everything in between? Then check out our list of FAQ questions regarding online gambling and become a better punter today!
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Excellent reputation since it went online.
Live dealer casino games.
A friendly team of customer support advisors.
Players can set personal limits.
Playable in both download and in-browser version.
Great for playing on mobile.
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Excellent reputation since its establishment.
Huge range of live dealer games.
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Wide range of currencies.
Free demo options for playing for fun.
Mobile casino on Android and iOS devices.
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Excellent reputation since the casino was established.
Live casino tables from Evolution Gaming.
Customer support is available via email, live chat, and telephone.
Very speedy withdrawals.
Available by download, instant and mobile.
Mobile optimized website.
In This Guide
If you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid. – Albert Einstein
We spend our entire lives learning. Nobody is born knowledgeable about any topic, especially one that changes as rapidly as online gaming. Modern punters are constantly being introduced to exciting new features and being offered generous bonuses that often leave them confused. It is our mission to help you navigate the stormy sea that is online gambling and find a safe haven that will entertain you for as long as you, please. This navigation is provided by our in-house experts that love gaming and want to help you snag the best betting experience with simplistic and quick guides.
A staple of our content are FAQ sections. These help newcomers quickly get their bearings and refresh rusty veteran knowledge. However, prior to compiling this page, you had to look at several articles and guides to gather this vital information. We constantly innovate and improve, which is why you can now find everything that you need to know about online gambling on this page.
Note that our questions cover the most common online gambling questions, including what it takes to get started, which casino games you can play, which bonuses and promotions you can snag, what it takes to deposit and withdraw, what licensing is, and so on. We invite you to read these frequently asked questions and their associated answers.
If you want to pose your own question, please feel free to contact us. Heck, we might even add it to our current list and improve the gaming community together!
Is online gambling legal?
Yes, it generally is. Note that the legal status and regulation of gambling depends on your country and region of residence, so please look into this yourself. Furthermore, expect the online casinos that we recommend to have all of the necessary licenses and regulations.
What is the legal age for online gambling?
While most countries place it at 18, the Philippines requires punters to be at least 21. The same rule can be found in the US, depending on the state, of course.
How do I register at an online casino?
The easiest way to register is to follow one of our links or buttons. This will take you to one of the best online casinos in the business, where onscreen prompts and feedback guide you through the registration process.
Am I allowed to open multiple accounts at the same casino?
No, you may not. This restriction is often mentioned in the casino’s terms and conditions, but it is also inherent to the registering process. You cannot duplicate your personal and banking information, so opening multiple accounts at the same casino is completely out of the question.
How do I reach out to a casino?
Each casino has a customer support team that is dedicated to helping you with any and all inquiries. The best operators offer around-the-clock support in multiple languages via email, live chat, and telephone.
Can I have accounts at multiple casinos?
Yes, you can! Opening several accounts is actually a common strategy for acquiring promotions and bonuses. However, you should limit yourself to a handful so that you are not overwhelmed. Remember that both your budget and time are finite, so use them wisely.
Does online gambling require fast internet?
A stable internet connection is more important than an ultra-fast one. The data whizzing from you to the online casino and back should not be disturbed. Note that the dynamic shifts when it comes to live casino games that are based on streams. These require high speed, but they can survive a few lost pixels.
I want to play a specific casino game, where can I find it?
Punters often want to explore traditional games such as slots or blackjack from the comfort of their homes. OCR is dedicated to making your dream gaming session happen in a safe and secure manner, which is why there are dozens of guides covering various casino games and their venues. Head on over to your preferred game section, find the best blackjack, slot, or poker casinos, and have fun!
Are casino games available for free?
Yes, some are! The online casinos that we recommend often have dedicated demos or free casino game versions that help you become familiar with your chosen game. Furthermore, you will encounter free spins and bonus funds that make playing essentially free whilst retaining the potential to land big rewards.
Can I use a betting system online?
While there is nothing stopping you from using a system, it is highly unlikely that it will make a difference. Casino games are based on pure luck, so counting cards or another generic method will probably not produce any results. Note that even counting cards is next to impossible, as games often use multiple decks and shuffle them willy-nilly.
What is the house edge?
The house edge refers to the statistical advantage that a casino has over its players. Said margin is a product of the games that are being played and not of cheating. While the percentages vary from game to game, the house generally tends to stay privileged.
Which online casino game is the best around?
This depends largely on your personal affinity for games. Some prefer card games such as blackjack, while others adore slots. Regardless of what you like, there is definitely a casino out there with your preferred game. Check out our recommended online casinos that boast the best blackjack, roulette, video poker, and slot games in the business!
Is counting cards illegal?
This is a common misconception that is propagated mostly by Hollywood. While counting cards tends to be unwelcome, it is far from illegal in most countries. Moreover, you will find that it is largely useless in online games whose software shuffles multiple decks per game.
What are live dealer casino games?
These games are digital replicas of conventional casino games. They are hosted by live dealers, and they take place in real-time. Instead of playing against a piece of software, you are taking on a live croupier with the help of your fellow punters. The games are streamed in high definition directly to your mobile device or PC.
What does RTP stand for?
RTP means return to player, and it shows you how much a casino game returns to its players over a given timeframe. Note that this percentage is based on the entire player base, and it is technically the opposite of the house edge. If your chosen casino game has an RTP of 96%, the house advantage amounts to 4%.
What is RNG?
This acronym stands for random number generator, and it is the steam engine of online gaming. This unique algorithm produces completely random events and makes slot spins fair. The outcomes of random number generators are audited by third parties and ensure that each win and failure is accurate.
What are progressive jackpots?
This jackpot variant takes conventional rewards to a brand-new level with jaw-dropping sums. The prize pool is also dynamic and increases each time that a bet is placed. The latter means that it can swell to an enormous size.
Can I expect real money bonuses in every casino?
Yes, you can. Bonuses are a way for casinos to show their appreciation for your business, so you should expect them at every venue. You should expect everything from welcome to reload bonuses.
What are free spins bonuses?
You might expect a bonus to only encompass credits, but you may not expect that these credits can come in the form of spins. These are often packaged with other bonuses, offers, and promotions, so you are destined to encounter them sooner or later.
What is a deposit match bonus?
This common bonus type essentially boosts your bankroll with free casino funds. Note that the actual increase depends on the bonus in question. A great example would be a 100% bonus on a ₱2904 deposit. Said bonus will give you an additional ₱2904, leaving you with a cool ₱5808 to wager with. Remember that various terms and conditions may apply.
What are loyalty programs?
A loyalty program is the casino's way to give back to the community, especially those who gamble regularly. These VIP programs offer amazing rewards, unique offers, and exciting promotions based on player tiers. Note that loyalty programs differ from casino to casino and even country to country. The UK actually frowns upon them, as achieving tiers is often based on your expenditure. One way that casinos get around that is by offering comp points that can then be exchanged for bonus chips.
Are bonus offers mandatory?
No, they are not. Do not feel pressured to claim any bonus, there are plenty of bonuses out there and you will always have at least one to use. It goes without saying that bonuses are amazing for enlarging bankrolls and extending playtimes, but they also weigh down withdrawals with wagering requirements. The latter is something that veterans are especially mindful of.
What are wagering requirements?
These are the casino’s way to protect itself from unsportsmanlike behavior. The basic premise is that you have to wager the bonus amount a certain number of times prior to withdrawing. These wagering requirements are usually clearly stated in the terms and conditions. Should you have a hard time finding them, feel free to contact your casino’s customer support.
Do you offer any bonuses?
In a way, yes. We are not a gambling site, and we do not facilitate casino games, but we do have referral links and codes that you can use to claim exclusive bonuses at our recommended casinos. Feel free to get in touch if you have a hard time finding them.
Do online casinos accept credit card deposits?
Yes, they do. Casinos accept various banking methods, including credit cards. Check out your prospective casino's banking section to find other potential payment solutions.
Can I play with Philippine pesos?
Online casinos often bend over backward to cater to their players, this includes offering deposits and withdrawals in local currencies. While it is entirely possible that you can play with Philippine pesos, you may be unpleasantly surprised by the conversion rates or banking fees. Please have a gander at these prior to depositing.
What are e-wallets, and what is their safety rating?
The simplest way to think about e-wallets is that they are prepaid cards that you can fund. However, they are safer than prepaid cards and have the ability to accept withdrawals. Moreover, they are a great way to mask your financial information and save yourself the hassle of sharing it with your casino.
Is it possible to gamble with Bitcoin?
Yes, it is. The best online casinos in the business have adapted to the cryptocurrency trend and will accept payments and withdrawals in Bitcoin. These cryptocurrency transactions are especially beloved by punters due to their quick turnaround times and low fees.
What kind of bank fees should I expect?
These depend on your chosen casino and payment method. However, they average from 1.5 to 3.5%.
Is it possible to deposit and withdraw with the same account?
We hate saying this, but it really does depend. Let us say that you use a credit card. In this case, you can deposit and withdraw. But if you opt for EFT or a prepaid card, you can only deposit. Check out our banking option guides and your casino's banking section to learn more.
Do withdrawals take a long time?
Credit card withdrawals take up to seven days, e-wallets require up to five business days, and Bitcoin transfers can be completed in less than an hour.
Why do you recommend that I attend a licensed casino?
While the bonuses of unlicensed casinos tend to be enormous, they are also, more often than not, scams that take your money and run. Licensed and regulated casinos guarantee a safe, fair, and secure environment that is aligned with industry standards. Furthermore, they have regulatory authorities that will punish them if they do not honor withdrawals or other agreements.
Who are online gambling regulators?
These are legal bodies that often audit casinos and make sure that they are abiding by the rules. Be on the lookout for their licenses and seals of approval, as they speak volumes about a casino’s quality.
Are online casino games fair?
If you are playing at a licensed and regulated casino, they certainly are. This is guaranteed by random number generators, regulations, and audits. Some games even allow you to verify the results yourself.
Do I have to verify my casino account?
Yes, you do. This is the only way that a casino can be sure that you signed up and forwarded your private information. Verification is usually conducted over email or SMS.
Should I enable two-step authentication?
If your operator offers two-step authentication, make sure to enable it. This will help you easily retrieve your account if things go awry. Moreover, it will give you another layer of protection. The most popular two-step authentication methods are SMS messages and dedicated apps such as Google's authenticator app.
What happens if I forget my username or password?
You will often have dedicated links in the login section. If you cannot locate them, feel free to contact customer support. You will usually be prompted to answer a few questions or simply interact with an email or text message.
Is my money safe in online casinos?
While the best online casinos use the highest levels of data encryption and do everything in their power to keep your money safe, it is still recommended to withdraw funds after each session. This will not only keep your money safe but also prevent you from instinctively playing.
What steps do casinos take to keep my personal information safe?
The usual safety protocols and security measures include 128-bit SSL certificates that are similar to those of online banks, secure data servers, limited staff access, regular safety screenings, and early warning systems that alert administrators to attempted breaches.
Is my data sold to other companies?
No, it is not. This would be highly illegal, along with negatively impacting the casino's reputation. A casino cannot exist without a solid reputation, so selling data would be long-term sabotage.
Is online casino software safe?
It certainly is. Online casinos offer a safe experience in two key steps. Firstly, all of their games are developed by experienced developers with their own audits, licenses, and regulations. Secondly, the sites themselves are defended by first-class safety solutions.
Will I have to install online casino software to gamble?
Not necessarily. Modern casinos offer PC and mobile solutions that allow you to experience gaming fun wherever and however you please.
Is it possible to gamble on mobile devices?
Yes, it is. Some operators offer optimized sites, while others opt for native casino applications specific to Android and iOS devices.
Can I play on my iPhone or iPad?
Yes, you can! iOS gaming is actually one of the better ways to experience modern online gambling. These devices are often equipped with the best hardware in the industry, along with stable, secure, and constantly improving software.
The world of online gaming is constantly evolving. Said evolution forces us to produce new terms, phrases, and jargon that optimizes communication. Those that gamble on the regular and those with years of experience might find these phrases obvious. However, there are newcomers that may be lost without a solid glossary. Moreover, even some veterans need to freshen their memory every so often. We have, therefore, prepared a detailed glossary of online casino terms that will have you speaking and playing like a pro in no time!Learn More
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